Shipping & delivery
We accept online orders and deliver to all countries in the list below.
We offer shipments with UPS, GLS or FedEx, depending on your choice and the delivery country. The package is insured with a tracking number. You can find your tracking number in the mail and text you receive after the purchase.
You will get noticed via email and SMS when your package has been delivered to your destination address. The courier will try another delivery attempt if you are away from home on the delivery time. If you are away the second time, the package is out for delivery, you will need to pick it up at the nearest Drop Point.
Our shipping prices are based on the package's total volume weight and are set from our cost price, including fuel fee. You can see your shipping price in the checkout after you have filled out your delivery information.
Countries within the EU will receive free shipping on orders above 160€. (Only our cheapest shipping method will be free.)
Please notice that if your destination country is outside the EU, you will have to pay your local duty fees before you can have the package delivered.
Read about Brexit details if you order from the UK here.
Our couriers
This is the list of our couriers and services you are able to choose between:
| Courier | Service | Destination | Delivery time |
| UPS | Standard | Europe home, business or drop point | See list below |
| UPS | Expedited | Outside Europe, home or business | See list below |
| UPS | Worldwide Saver | Worldwide home or business | 1-3 days |
| UPS | Express | Worldwide home or business | 1-2 days |
| FedEx | International Economy | Worldwide home or business | See list below |
| FedEx | International Priority | Worldwide home or business | 1-2 days |
Countries list
Below you can see the 75 countries we accept orders from. The delivery time is only an estimate and not a guarantee. All the countries are with home or business delivery as the default delivery type.| Country | Delivery time (Economy) | Drop Point? |
| Andorra | 3-4 working days | |
| Australia | 5-9 working days* | |
| Austria | 2-3 working days | Yes (156) |
| Belarus | *Suspended | |
| Belgium | 2-3 working days | Yes (978) |
| Bosnia & Herzegovina | 4-6 working days | |
| Brunei | 5-9 working days | |
| Bulgaria | 6-7 working days | |
| Canada | 5-9 working days* | |
| China | 4-8 working days* | |
| Colombia | 4-8 working days | |
| Croatia | 4-5 working days | |
| Cyprus | 5-9 working days | |
| Czech Republic | 2-3 working days | Yes (18) |
| Denmark* | 1-2 working days | Yes (1.500) |
| Estonia | 3-4 working days | |
| Finland | 3-6 working days* | Yes (89) |
| France | 2-4 working days | Yes (3.793) |
| Germany | 1-2 working days | Yes (3.056) |
| Gibraltar | 4-5 working days | |
| Greece | 5-7 working days | |
| Hong Kong | 3-6 working days | |
| Hungary | 2-3 working days | Yes (4) |
| Iceland | 4-6 working days | |
| India | 4-6 working days | |
| Indonesia | 5-8 working days | |
| Ireland | 4-5 working days | |
| Isle of Man | 5-7 working days | |
| Israel | 4-6 working days | |
| Italy | 2-6 working days* | Yes (2.095) |
| Japan | 3-6 working days | |
| Jersey | 3-4 working days | |
| Kuwait | 2-5 working days | |
| Latvia | 3-4 working days | |
| Liechtenstein | 2-4 working days | |
| Lithuania | 3-4 working days | |
| Luxembourg | 2-3 working days | Yes (10) |
| Macao | 3-6 working days | |
| Malaysia | 3-6 working days | |
| Malta | 4-6 working days | |
| Mexico | 4-6 working days | |
| Moldova | 4-6 working days | |
| Monaco | 3-4 working days | |
| Montenegro | 4-6 working days | |
| Morocco | 4-6 working days | |
| Netherlands | 1-2 working days | Yes (970) |
| New Zealand | 5-9 working days | |
| North Macedonia | 4-6 working days | |
| Norway | 1-6 working days* | Yes (35) |
| Oman | 2-5 working days | |
| Pakistan | 4-6 working days | |
| Philippines | 4-7 working days | |
| Poland | 2-3 working days | Yes (1.203) |
| Portugal | 4-5 working days | Yes (98) |
| Qatar | 4-8 working days | |
| Romania | 3-5 working days* | |
| Russia | *Suspended | |
| Saudi Arabia | 2-5 working days | |
| Singapore | 4-6 working days | |
| South Africa | 5-8 working days | |
| South Korea | 3-6 working days | |
| Slovakia | 2-4 working days | |
| Slovenia | 2-4 working days | |
| Spain | 3-5 working days | Yes (1.381) |
| Sweden | 1-6 working days* | Yes (255) |
| Switzerland | 2-4 working days | Yes (105) |
| Taiwan | 3-6 working days | |
| Thailand | 3-6 working days | |
| Turkey | 4-8 working days* | |
| Ukraine | *Suspended | |
| United Arab Emirates | 2-5 working days | |
| United Kingdom | 3-5 working days* | Yes (2.921) |
| United States | 2-4 working days* | |
| Vatican City | 3-5 working days |
*Some larger countries can have different delivery times within the same country (as USA, China, etc.), depending on which area of the country the delivery destination is.
*Please note that Russia, Belarus & Ukraine are temporary suspended due to the current situation in Ukraine.
Can't find your country or do you experience any issues with your delivery? Please feel free to contact us at support@proowned.com if you have any questions.
